Refunds are permitted for cancelled reservations following the policy below:
- A full refund (minus a $3.00 Administration Fee) will be issued if cancelling prior to 72 hours ahead of your check-in time (12:00pm);
- Penalties will occur (50% minus a $3.00 Administration Fee) if cancelling within 25 – 72 hours ahead of your check-in time (12:00pm).
- Cancellations within 24 hours of your check-in time (12:00pm) or any days after your check-in are not eligible for a refund.
- All refunds will be processed back to the original Credit Card that was used to make the reservation.
- Please allow 3 to 5 business days for the refund to be processed.